The CM Diagnostics mode (Optional Purchase Required) is based on the Ethernet network configuration. The cable modem must to be connected to the RF network. The DSAM must be connected to the cable modem through an Ethernet port.

If working properly the CM Diagnostics screen will display the cable modem's internal web page. This informs you that the cable modem is connected to your local CMTS and functioning correctly.

On the CM Diagnostics screen use the arrow keys to choose the menu item you prefer and press ENTER to make your selection.

Softkeys

Four softkeys on the CM Diagnostics screen provide the following options:

FILE menu options include:
Save

To save the page that is currently being viewed in the CM Diagnostics mode, select Save.
Open

To open the saved CM Diagnostics page in the CM Diagnostics mode, select Open.

NAV menu options include:
Back

To return to the last page you viewed, select Back.
Forward

To view one of the last pages you visited in the current session, select Forward.
Home

To return to the page that appears each time you start CM Diagnostics, select Home.
Refresh

To reload the latest version of a page, select Refresh.

Up softkey:
Scroll toward the beginning of a document.

Down softkey:
Scroll toward the end of a document.